Warranty Registration
Thank you for choosing PrimaDek™ as your preferred marine flooring solution. We stand by the quality and durability of our products and are pleased to offer a warranty to ensure your peace of mind. To activate your warranty, please complete the registration form below.
By registering for the PrimaDek™ warranty, you acknowledge and agree to the following terms and conditions:
Warranty Coverage: The PrimaDek™ warranty covers manufacturing defects and faults in materials for 2 years from the date of purchase, depending on the product model. Please refer to your product’s documentation for specific warranty details.
Warranty Activation: Warranty registration must be completed within 30 days of purchase to be valid. You will receive a confirmation email upon successful registration.
Proof of Purchase: In the event of a warranty claim, a valid proof of purchase, such as a purchase receipt or order confirmation, will be required.
Exclusions: This warranty does not cover damage resulting from misuse, improper installation, accidents, natural disasters, or unauthorised modifications.
Claim Process: To initiate a warranty claim, please contact our customer support team at customerservice@primadek.com. We will guide you through the claim process and provide instructions for returning the product if necessary.
Warranty Remedies: PrimaDek™ will, at its discretion, either repair or replace the defective product. The warranty does not cover installation or removal costs.
Disclaimer:
This warranty registration form is for reference purposes only. Specific warranty terms and coverage may vary based on the product model and location. Please consult your product’s documentation and the original warranty terms for precise information.
Privacy:
The information provided in this warranty registration form will be used solely for warranty-related purposes and will not be shared with third parties. For more details, please refer to our Privacy Policy.
Please fill out the required information accurately to activate your warranty. Your registration helps us serve you better. We appreciate your trust in PrimaDek™ and look forward to providing you with extraordinary marine flooring experiences.